Job Description
We’re seeking a JIRA Optimization Lead to enhance how JIRA is structured, utilized, and reported across multiple projects. This role is key to transforming JIRA into a centralized, reliable source of truth for project tracking, forecasting, and planning—eliminating the need for external tools like Excel. The ideal candidate will lead efforts to clean up legacy projects, streamline workflows, and establish best practices for sprint and release planning. They will collaborate closely with PMs, BAs, BSAs, and QA teams to ensure JIRA supports sound decision-making and real-time visibility into project status. Training and enablement will be essential as the team transitions to using JIRA as its sole tracking and planning tool.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5+ years of hands-on experience with JIRA administration
Proven success optimizing JIRA in large-scale, multi-project environments
Strong understanding of JIRA workflows, schemes, permissions, and custom fields
Strong understanding of Agile and Waterfall methodologies
Expertise in JIRA workflows, dashboards and reporting tools
Work onsite in Camden NJ - Mon, Tues & Thurs
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.