Job Description
The Digital Solutions Technology team within Global Business Solutions has exciting opportunities to support teams in building world-class products.
The Requirement Engineer/ Business analyst is part of the Business Systems Analysis team supporting the buildout of the Digital Merchant Acquiring application that bring the merchant processing with banking system. This is an exciting time to join the team as the build is a strategic investment for the company and you get to be part of a ground up effort.
Digital Merchant Acquisition (DMA) is a platform that allows FIs to digitally offer merchant services like payments, POS and product onboarding inside their OLB. With DMA embedded, we now have a powerful foundation — but acquisition is just the start. With the investment, the platform can evolve into a full lifecycle engagement engine
The Requirement Engineer is responsible for managing the requirements of features through the development lifecycle with the goals being to ensure features meet business requirements, reduce time of delivery, and lessen the defects associated with the features.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelor's Degree or equivalent experience
4-6 years of experience as a technical product owner or technical business analyst role in support of large-scale projects in an Agile environment
Proficient in Visio or Miro
Querying databases using SQL (Oracle and Snowflake)
Creating and managing tickets Jira
Authoring detailed analysis pages in Confluence
Nice to Have Skills & Experience
AWS Builds applications
• Partnering with Product Owners & Stakeholders in refinement activities to ensure the features meet business requirements and that sufficient detail exists for engineering to build the feature
• Review and consume high level business requirements in order to define and provide technical product requirements for engineering to use to build
• Partnering with Quality Assurance (QA) and Certification engineers to define feature behavior, use cases, and expectations for cross cutting feature interactions
• In cases where defects are introduced, assist with triage and resolution of defects, often working alongside engineering and QA teams
• Collaborating with cross functional teams such as Development Operations for Deployments, Account Management for inquiries, and Implementation teams for onboarding support
• Engage directly with clients in cases where Account Management require assistance in addressing a concern or reviewing feature functionality
• Own features through the development lifecycle, ensuring any requirement gaps are taken care of, use cases are addressed, and providing solutions for any defects
• Ability to manage feature dependencies being developed across multiple teams simultaneously, both onshore and offshore
• Technical expertise in payment processing requirements including but not limited to major credit card networks, debit networks, ACH, prepaid (closed and open loop), and alternative payments
• Proficient in Microsoft Suite and Atlassian Suite (Jira and Confluence).
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.