Job Description
Insight Global is seeking a Service Technician for a client specializing in security solutions, located in Wall Township, NJ. The team collaborates closely with the dispatch call center to address service issues related to commercial clients' CCTV, security, and access systems. Technicians typically handle 3-4 service calls daily. The ideal candidate will have extensive experience in security, fire, and life safety systems and be capable of working independently. Responsibilities include performing routine and emergency service calls, troubleshooting, replacing, and repairing malfunctioning or inoperative equipment.
The role is based in Wall, NJ, with dispatching duties covering the service territory from Middlesex County to Cape May, NJ.
This position comes with company vehicle.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
-2 -5 years of experience troubleshooting commercial CCTV, and/or access control systems.
- Knowledge of Avigilon, OpenEye, Honeywell, Eagle Eye, Milestone or similar security systems
- Clean driving record to obtain company vehicle
- Ability to pass background
Nice to Have Skills & Experience
- Certifications (eagle eye, DMP, firelight, Hanwa, Wisenet, Honeywell, vista, Brivo, OpenEye)
- Knowledge/training on DMP product offerings
- Previous experience from Siemens, Simplex Security or Johnson Controls would be preferred
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.