We are looking for a detail-oriented and experienced Enterprise Applications Analyst to join our IT team. The ideal candidate will be responsible for managing and optimizing our enterprise applications to support business processes and improve efficiency. This role involves collaborating with stakeholders to gather requirements, implementing solutions, and ensuring optimal performance of enterprise systems to support business objectives. The ideal candidate possesses strong technical, analytical, and communication skills, and has experience working with a variety of enterprise software platforms.
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HR@insightglobal.com. The EEOC "Know Your Rights" Poster is available
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Analyze business requirements and translate them into technical specifications for enterprise applications Including NetSuite and Softeon as well as future CRM, EDI and other platforms.
Implement, configure, and maintain enterprise applications to ensure they meet business needs.
Monitor application performance and troubleshoot issues to ensure optimal functionality.
Collaborate with stakeholders to identify opportunities for process improvements and system enhancements.
Provide technical support and training to end-users on enterprise applications.
Develop and maintain documentation for application configurations, processes, and procedures.
Ensure data integrity and security within enterprise applications.
Stay updated with the latest trends and best practices in enterprise application management.
Lead or assist in the deployment of new enterprise applications and upgrades to existing systems.
Collaborate with IT teams and vendors to integrate enterprise applications with other systems, ensuring seamless data flow and interoperability.
Provide technical support and troubleshooting assistance to end-users.
Develop and deliver training materials to ensure users can effectively utilize enterprise applications.
Create and maintain detailed documentation, including system configurations, processes, and user guides.
Liaise between business units and technical teams to ensure alignment of enterprise systems with organizational goals.
Strong knowledge of cloud-based enterprise applications including ERP, WMS, EDI, CRM (e.g., SAP, Oracle, Microsoft Dynamics), CRM (e.g., Salesforce)
Experience with NetSuite ERP and Softeon WMS is a plus.
Solid Understanding of business processes, workflows etc.
Excellent analytical, problem-solving, and communication skills.
Attention to detail and a proactive approach to problem-solving.
Ability to work collaboratively in a cross-functional team environment.
Strong organizational skills and the ability to manage multiple tasks and priorities.
Adaptability to changing business needs and technology trends.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.