We are seeking a highly skilled Business Analyst to join our team in the fast-paced domain of financial technology and disputes processing. As a Business Analyst, you will play a crucial role in facilitating cross-functional collaboration between business teams, project managers, development teams, and quality assurance teams. You will be responsible for documenting, communicating, and transforming business requirements into actionable developmental tasks. This role requires a deep understanding of credit card dispute processing and the ability to apply proposed design changes that align with business requirements. This role is onsite 5 days a week and the hourly pay rate is up to 62/hr.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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- Previous experience as a Business Analyst in the financial technology industry
- Strong knowledge and understanding of credit card dispute processing, Visa, and MasterCard regulations
- Technical experience with understanding of API calls
- Proven ability to translate business requirements into user stories, use cases, and functional specifications.
- Excellent communication and collaboration skills, with the ability to work effectively with diverse teams and stakeholders.
- Detail-oriented with a strong analytical mindset.
- Familiarity with Agile methodologies and experience working in an Agile development environment.
- Knowledge of API's
- SQL Query experience
- Experience in disputes processing or related fields.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.