Document Retrieval Specialist L1

Post Date

Sep 13, 2024

Location

Morristown,
New Jersey

ZIP/Postal Code

07960
US
Jul 23, 2025 Insight Global

Job Type

Contract

Category

Administrative Assistant

Req #

NNJ-734058

Pay Rate

$16 - $20 (hourly estimate)

Job Description

We are seeking a level 1 Document Retrieval Specialist to join the DR team at a large healthcare client. This person will be responsible for producing itemized bills and claim copies, distribute bills and claims through proprietary platforms and sending requests to insurance providers. This role is 90% placing outbound calls and will require an excellent phone presence. Ideal candidate will be local to Morristown, NJ where they will be fully onsite for the first 90 days and then will transition to a remote schedule per manager discretion.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

Excellent Interpersonal Skills
Previous experience with outbound calling to clients
Ability to work independently and on a team
Ability to work fully remote independently

Nice to Have Skills & Experience

Previous experience in claims history ideally in a medical field

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.