IT Executive Support

Post Date

Sep 04, 2024

Location

Rahway,
New Jersey

ZIP/Postal Code

07065
US
Dec 15, 2024 Insight Global

Job Type

Contract-to-perm

Category

Desktop Support

Req #

NNJ-731528

Pay Rate

$26 - $32 (hourly estimate)

Job Description

An employer is looking for a C-Level Executive IT Support in Central NJ. This resource will manage the IT support on the Executive floor for a large enterprise client, including the CEO and down of this company -- if an executive is on-site, technical support needs to be provided, on-site. He/she will provide white glove support service as well as 24/7 support when needed (i.e -- help with remote set up/network issues and outages). He/she must be able to handle sensitive information with a high level of confidentiality and discretion.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ .

Required Skills & Experience

Proven experience high level or white glove support and customer support to users including C level executives Support in a mixed Windows 7/ Windows 10, Mac environment Technical responsibilities may include network set up, O365 management, tablet/mobile device support Comfortable under pressure and proven ability to communicate technical direction to non-technical customers' Ability to manage difficult technical back-end scenarios while providing seamless support on the customer side Supporting a large, global enterprise

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.