Job Description
One of Insight Global's clients is looking for a medical phone receptionist at their Neurology Center. This person will greet patients and visitors when they walk in. This person will be taking all phone calls, routing phone calls to different people within the hospital, taking insurance cards, scanning them in, taking co-pays, scheduling follow-ups, and sometimes calling office visit referrals.
This is a fast-paced environment with an opportunity to find a full-time role within the growing health system. The schedule will be 8:00 am-4:30 pm Mon-Fri (federal holidays off).
Additional responsibilities include:
Obtain copies of insurance cards, driver's licenses, authorizations, and referrals; enter them into the system.
Collect co-payments and outstanding balances at check-in, time of service balances, and estimated balances at check-out.
Refer patients to Central Billing Office staff regarding past due balances, questions, and/or resolution.
Review and comply with patient account notes and appointment Notes in the system.
Confirm charges / approve claim creations in the system at Check-Out; Validates and submit claims for real-time adjudication
Required Skills & Experience
-2+ years experience as a front desk receptionist, patient services, hospital call center, patient scheduler, etc.
-Experience with insurance cards, scheduling appointments, or collecting copayments
-Hospital experience
Nice to Have Skills & Experience
- Athena experience
- Experience in the specific department in which one would be stationed
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.