We are looking for a Desktop Technician to provide executive support to our clients. The successful candidates will be stationed at the client's site and will be responsible for providing face-to-face technical support to scientists, executives, and doctors. The ideal candidates will be self-motivated, personable, and professional, with excellent communication skills. They should be able to work independently and as part of a team, and be able to adapt to different clients' needs.
Associate degree in Computer Science or related field.
1-3 years of experience in desktop support utilizing tools such as ServiceNow and Microsoft Systems
Excellent communication, interpersonal skills, and ability to work independently and as part of a team.
Self-motivated and able to adapt to different clients' needs.
Personable, professional, excellent customer service skills with the ability to work under pressure and meet deadlines
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.