Job Description
The Digital Workplace Technology Engineering (DWTE) team is seeking an Engineering Solutions Manager (ESM) to manage a portfolio of digital applications. As the Engineering Solutions Manager for Intranet Applications, you will collaborate with stakeholders, manage various CMS platforms, oversee video streaming technology, and more. You will also identify opportunities for streamlining workplace technologies, championing end-user experience, and contributing to product roadmaps. We want to hear from you if you are a passionate problem solver with a strong background in product management, presentation development, technology, and architecture.
* Digital Media Management: Lead the engineering, strategy, and platforms focused on video-on-demand and internal event live streaming.
* CMS Oversight: Supervise diverse CMS platforms for event logistics, email outreach, and our signature campus mobile app.
* Communication & Event Tools: Handle key enterprise communication and event tools, such as Attendease, Campaign Monitor, and Emma.
* Collaborative Project Management: Collaborate with cross-functional teams to ensure that the application meets the needs of our organization.
* Stakeholder Engagement: Work closely and collaboratively with stakeholders to understand new features and initiatives. Identify opportunities to rationalize and streamline workplace technologies.
* Application Enhancement: Commit to the continuous evolution of applications, aligning them with our organization's dynamic needs and feedback.
* User-Centric Design: Collaborate closely with UX/UI professionals, ensuring all intranet platforms are intuitive and user-friendly.
* Feedback Facilitation: Conduct end-user feedback sessions with different groups across the Enterprise to gather insights.
* Tech Resource Optimization: Pinpoint and implement opportunities to streamline and consolidate our workplace tech arsenal.
* Product Strategy: Design and regularly update product blueprints, anticipating changes that could influence the end-user experience.
Required Skills & Experience
* 8+ years of experience in software development and project management
* 3+ years of experience in product management, with a proven track record of delivering successful solutions.
* 5+ years of experience in developing presentations and end-user documentation.
* Interest and/or background in video/live stream technology.
* Strong understanding of the software development lifecycle.
* Exceptional communication and problem-solving skills, with the ability to communicate ideas and proposals through information and presentations.
* Ability to communicate effectively and thoroughly explain complex problems.
* Strong analytical and problem-solving skills.
* Experience managing the development and implementation of Intranet applications.
* Strong project management skills, including developing and maintaining project plans, schedules, and budgets.
* Excellent communication and collaboration skills
* Ability to work effectively with cross-functional teams.
* Strong problem-solving and analytical skills
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.