Insight Global is looking to hire a Technical Support Specialist to join a client of ours. This position sits in Bridgeton, NJ and will require some travel (50-75%, 2 weeks per month). The candidate will serve as the IT liaison between the business and IT, to ensure all IT requirements are properly defined by gathering input from stakeholders, and help develop solutions for technical initiatives. This person will work with each site to identify potential gaps in additional needs, and work with vendors to provide solutions for the business. This role will require knowledge of general technical support, will lead technology implementations, software and hardware deployments, etc. This is a full time opportunity.
- Associates Degree in technical field or related certifications
- 2-5 years of experience in MS Windows environment performing break/fix support
- Experience troubleshooting O365 products
- Experience troubleshooting Windows 7 and 10 workstations
- Troubleshooting MAC workstations
- Any certifications or licenses (Microsoft MCP, Comp Tia, etc.)
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.