Desktop Support

Post Date

Apr 25, 2023

Location

Parsippany,
New Jersey

ZIP/Postal Code

07054
US
Jun 23, 2025 Insight Global

Job Type

Contract-to-perm

Category

Desktop Support

Req #

NNJ-619544

Pay Rate

$30 - $45 (hourly estimate)

Job Description

On a day to day basis, candidates will be responsible for providing advanced technical support to the corporate office, both locally and remote for computers and applications. This hospitality client is looking for a candidate who is eager to support their peers with any technical needs. Candidates will be expected to troubleshoot phones, put images on a device, adding a printer to a laptop, connect employees to the network, and troubleshoot Windows applications. Great personality and go getter mindset is an absolute must because they will be client facing and occasionally supporting high level executives. Ideal candidates will have very strong experience in a fast paced work environment. Candidates will be required to come onsite in Parsippany 5x a week, and will have the possibility of a hybrid schedule of 3x at a later date.

Required Skills & Experience

7+ years of IT support

Experience providing technical support to C-suite executives

Experience with ticketing systems

Experience with hands-on infrastructure: setting up laptops, iPad's and company phones, unplugging cables, assisting employees with setting up their company phones

Nice to Have Skills & Experience

Experience with SCCM reporting

Experience installing Adobe products and printers

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.