Insight Global Healths client is seeking a Remote Hyland OnBase Analyst to join their team. The Analyst will work within the clients Revenue Cycle organization, supporting OnBase, their Enterprise Content Management (ECM) software solution which provides tools to manage their EHR content.
The Analyst will help support the design and build of the Hyland OnBase solution. Dat to Dat may include:
- Overall build of the workflows, system configurations, change documentation and support of operations for the application.
- Installation and upgrades and the configuration of the application.
- Assists in the coordination of end-user support activities.
- Creates the test plans for the application, executes the test plans and version upgrades, and documents all test outcomes, including troubleshooting and support.
- Addressing basic user or build issues, recommending mitigation plans and escalating more complex issues.
- Provides on-call support for the application through go-live.
Preferred: OnBase certification
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.