An employer in central New Jersey is looking for a Manager to oversee Business Operations in a global IT Environment. This person should have a strong technical and process improvement background. They will be leading and improving governance, facilitating third party vendor communication, negotiating contracts/SLAS, managing and improving financial status, budgets and forecasts, and conduct information sessions to educate scope and terms of contracts across the network organization.
-Lead the supplier management, governance, financial processes and continuous improvement responsibilities
-Engage in financial management including budget responsibilities, TEMS and Billing, and ordering processes for network services.
-Oversee and ensure that external providers and resources deliver on business outcomes and contractual obligations
-Learn about oversight of the governance process, policy and procedure consistency, compliance management, issue management and action item management processes
-Lead contract reviews, RFPs, benchmarking activities to ensure cost and quality excellence.
-Assure contract compliance as well as achievement of SLAs and other contractual obligations.
-Lead all aspects of financial planning and analysis for network. Approve actions for financial management, TEMS and Billing.
-Partner with IT Finance to establish and maintain the internal budget, forecasting and updates to align financials with strategy and operational requirements
-Work with service providers and internal resources to ensure appropriate delivery and operational management of governance, policy, compliance, and operational processes
-Develop and execute continuous improvement plans include business cases to support proposed improvements.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.