Phone Sales Manager - Remote

Fantasy RV Tours is seeking an experienced Phone Sales Manager to lead our remote inside sales team. This individual will be responsible for achieving departmental sales goals through effective leadership, coaching, sales strategy, inventory management, and performance accountability. The ideal candidate is a hands-on leader with a proven ability to develop salespeople, optimize sales processes, and drive measurable results in a call center environment.

Primary Responsibilities:
- Lead, coach, and develop a team of inside sales representatives.
- Establish and monitor individual and team sales goals.
- Analyze sales performance and implement strategies to improve results.
- Manage lead distribution, call queues, and overall sales workflow.
- Oversee tour inventory and partner with Marketing to maximize occupancy.
- Develop sales contests, incentive programs, and ongoing training.
- Monitor Salesforce reporting, KPIs, and department metrics.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- Five (5) years of proven leadership experience managing an inside sales team in a call center environment, including coaching sales representatives, monitoring performance metrics, managing schedules and call queues, and consistently achieving departmental sales goals.
- Intermediate to advanced proficiency with Salesforce CRM and RingCentral.
- Experience using KPIs and reporting to drive sales performance.
- Strong leadership, communication, and coaching skills.

- Travel, hospitality, tourism, RV, or experience selling high-value consumer products.
- Experience managing a remote sales team.
- Bachelor's degree preferred.

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.