Architect and integrate new applications into ServiceNow. Collaborate with infrastructure and networking teams for seamless integration. Develop solutions meeting business needs. Assist with implementation and strategic roadmaps. Troubleshoot and resolve issues independently. Reverse engineer setups and implement best practices. Research new applications and integrations. Work on HR systems, SolarWinds, Lansweeper, and network/infrastructure devices. Map and manage CMDB and assets. Set up DataFabric workflows and Integration Hub enhancements. Customize applications as needed, aiming for out-of-the-box solutions. Handle customer requests with strong soft skills.
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Extensive ServiceNow experience, especially in integrations.
Strong infrastructure and networking knowledge.
Proven independent solution development and implementation.
Experience integrating new applications into existing environments.
Ability to work remotely without direct supervision.
Strong AD integrations and automation experience.
Ability to reverse engineer setups and implement best practices.
Passion for best practices and process improvement.
Knowledge of CMDB and asset mapping.
Experience with ITSM modules like SamPro and SPN.
Experience with strategic roadmap development for ServiceNow projects.
Familiarity with various IT infrastructure and networking technologies.
Previous solution architecture and implementation experience.
Experience with Ansible.
Familiarity with HR systems integration.
Experience with SolarWinds, Lansweeper, and other network/infrastructure devices.
Experience with Integration Hub and DataFabric workflows.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.