Insight Global seeks a remote bilingual customer service rep, fluent in English and Japanese, for Sunday-Thursday, 4 PM-12:30 AM PST. Responsibilities include support, troubleshooting, proactive outreach, and relationship management. Experience in sales and customer service required.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
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Fluency in both English and Japanese, with the ability to communicate effectively in both languages - Both written and verbal.
Minimum 2 years of experience in a sales, customer service, or customer success role.
- Customer service experience preferably in a technology environment.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.