Service Technician

A customer of Insight Global is looking for a Service Technician to support their customer base on site in the Reno, NV area. These individuals will be responsible for working with the existing customer base in the local area to service security systems at various locations in the local territory. They will utilize their customer service skills to work directly with the troubling shooting of current systems and getting them cell phone access to the company application for their security system. This individual must be comfortable using their personal vehicle to go to and from the customer sites to the shop location and will have onsite training at the start of their employment.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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High School Diploma
Valid Driver's License
Reliable vehicle transportation
Familiar with power and hand tools (i.e Screwdrivers, Wire Cutters, and Drills)
Basic understanding of networks and internet (i.e how routers, modems, and mesh points interact and what they are, what is a causes internet lags, etc)
Comfortable working with smart devices and applications
Excellent customer service skills

Experience installing, servicing, or inspecting security systems
Technical training
Wiring Experience
Sales Experience

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.