Insight Global is assisting in a client in identifying a certified Willow Analyst with a strong understanding of designing, building, and maintaining of the Willow modules for a permanent hire opportunity. The ideal candidate will install, design, configure, train, and support application systems, ensuring optimal functionality and performance. This role involves collaborating with subject matter experts to design system requirements, develop new functionality, test, and implement vendor releases, and execute system upgrades. This is a fully remote role, however, requires this employee to reside in one of the approved states.
Key Responsibilities:
Hands-on experience in building, designing, and implementing Willow modules
Support, maintain, and optimize the Willow system
Work closely with the Willow team on various projects, maintenance tasks, and optimization requests
Handle a heavy workload of requests, including medication billing
Participate in the management of tickets, upgrades, and release notes
Collaborate on projects such as cleanup of OSQ's, preference lists, and supporting hospital expansions
Contribute to the enhancement of order sets, medication list maintenance, change requests, medication shortages, and ERX
Work closely with the Willow team on various projects, maintenance tasks, and optimization requests
Collaborate on a mix of projects, maintenance tasks, and optimization requests
Manage a significant workload of requests, upgrades, and release notes
Participate in a 4-person call pool rotation, one week every four weeks
Collaborate with pharmacy informatics team
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy:
https://insightglobal.com/workforce-privacy-policy/ .
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.