Job Description
The Program Manager (PM) is the person who manages the studio. Not a single product -- a continuous innovation framework. They own intake, sprint cycles, stakeholder coordination, delivery cadence, scheduling, resource management, and onboarding/offboarding. They are the person who sees what the rest of the team
can't because they operate at a higher altitude than any individual engagement. What makes this role different from a traditional project manager or scrum master is
scope and judgment. The PM isn't managing a Gantt chart or running standup rituals for their own sake. They're managing a portfolio of concurrent experiments, each on
a 4-6 week cycle, with shifting stakeholder priorities, variable team capacity, and
constant intake of new ideas. The work is inherently unpredictable -- the PM creates
the structure that lets the team operate within that unpredictability instead of being
consumed by it.
In a traditional consulting model, coordination gets distributed across engagement
managers, resource managers, PMO staff, and delivery leads. In the AI Studio pod, it's one person -- because the team is small enough that one person can hold the full context, and splitting it would create more handoff friction than it eliminates.
Core Responsibilities
Idea Intake and Pipeline Management
-Own the intake process for new ideas, requests, and problem statements from stakeholders.
-Triage and prioritize incoming requests against current capacity and strategic
alignment
-Maintain a visible pipeline of what's been proposed, what's been accepted, what's in progress, and what's been delivered or shelved
-Ensure nothing falls through the cracks -- every idea gets a response, even if the response is "not now"
Delivery Rhythm and Sprint Coordination
-Own the sprint cadence: planning, execution, review, retrospective
-Manage the backlog -- not just maintaining a list, but actively grooming it with thevStrategist and Forward Deployed Engineers to ensure work items are well
defined and sequenced
-Track progress against sprint commitments and surface risks early when things are going off track
-Coordinate handoffs between FDS (problem framing) and FDEs (solution building) to ensure nothing gets lost in translation
-Stakeholder Coordination and Communication
Serve as the primary operational point of contact for stakeholders -- status updates, schedule coordination, escalation management
- Produce regular status visibility: what the team is working on, what's been
delivered, what's coming next, where the risks are
-Coordinate demo scheduling and stakeholder review sessions
-Manage expectations proactively -- if a timeline is slipping or scope needs to change, stakeholders hear it from the PM before they have to ask
Team Operations
-Own scheduling and resource management -- who's working on what, when, and for how long
-Manage onboarding for new team members joining an engagement
-Manage offboarding and knowledge transfer when team members rotate off
-Coordinate across multiple concurrent engagements when managing more than one pod
-Handle the operational logistics that FDEs shouldn't have to think about -- tool access, environment setup, meeting logistics, documentation standards
Operational Visibility and Risk Surfacing
-Maintain a clear, always-current picture of what's happening across the pods
-Surface risks, blockers, and dependencies before they become problems -- don't wait for someone to ask
-Track metrics that matter: cycle time, throughput, stakeholder satisfaction, idea to-delivery velocity
Provide the data and context that leadership needs to make decisions about capacity, investment, and scaling
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
5-8+ years in program management, delivery management, product ownership, or a similar coordination-heavy role
Experience in fast-paced, iterative environments -- agile delivery, innovation labs, consulting, or startup operations
Track record of managing multiple concurrent workstreams without letting quality or visibility degrade
Comfortable working with technical teams -- you don't need to be an engineer, but you need to understand enough to have useful conversations about scope,
complexity, and dependencies
Experience with stakeholder management at multiple levels -- from engineering teams to executive sponsors
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.