Job Description
A leading provider in the textile and hospitality industry is looking to add a Sales Support Associate to their team. This company works with all types of clients and provides a range of products including fabric window treatments, bedding, quilting, roller shades, and custom designs.
The Sales Support Associate role supports a hotel-focused sales team operating within a 6–9 month sales cycle, with approximately 90% of leads coming in as warm inquiries through client submissions or RFQs related to products or renovation projects. The associate is responsible for maintaining frequent client engagement, completing roughly 100 weekly touchpoints via phone calls or emails tied to purchase orders, quotes, and follow-ups. Deal sizes vary widely, ranging from small orders to projects typically between $20,000 and $850,000, contributing to a team revenue goal of $25 million annually. A critical part of the role involves managing and referencing an internal quote log, which serves as the primary record for historical purchase orders and ordering details. Daily interaction is primarily with purchasing agents—larger firms that oversee hotel new builds and renovations and hold decision-making authority—as well as property-direct clients, who are smaller operators managing a limited number of hotel properties.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
2+ years of sales experience
CRM experience
BS degree - business preferred
Nice to Have Skills & Experience
Someone that has worked in textile or hospitality industry
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.