Job Description
A client of Insight Global is looking for a NAM Regional Facilities Manager to oversee facilities operations across the U.S. and Canada. This role manages a diverse portfolio including two data centers (St. Louis and Kansas City), large Class A office spaces such as the NYC Tech Hub, and smaller leased locations in Toronto and Vancouver. The position includes direct oversight of four direct reports, including a Senior Facilities Manager, and focuses heavily on soft services such as café management, janitorial, and fitness center operations. Strong CMMS experience is required, along with the ability to train teams on customer service, communication, and new processes. Additional responsibilities include monthly budgeting, forecasting, accruals, and ensuring compliance with client standards while maintaining operational excellence.
Day-to-day responsibilities include high-level client presentations, quarterly business reviews (QBRs), staffing and financial strategy, and scope change approvals. The ideal candidate will have experience managing multiple locations, demonstrate leadership presence, and excel in remote team coordination. Strong organizational skills, flexibility in working hours, and a proactive “doer” mindset are essential. Expertise in budgeting fundamentals and the ability to differentiate between forecasts and accruals is required. Success will be measured by delivering exceptional service, maintaining client satisfaction, and achieving regional performance goals.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Minimum of 8-10 years of facility management experience with at least 3 years at the level of Facility Manager
Experience in leasing, construction, engineering and all facets of property operation and building management
Experience with human resource and performance management processes
Experience forecasting and budgeting for Class A commercial offices
Experience with Microsoft Office required
Nice to Have Skills & Experience
Experience with critical system environments preferred
Experience with Smartsheet and Yardi preferred
CMMS/Work Order Management experience preferred
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.