Job Description
Insight Global is hiring for a Billing Analyst to join their Billing Design Team to sit onsite in either Charlotte, NC or St. Louis, MO for a large, telecommunication company. This person will be working within the internal product catalog and marketing worksheets to help navigate business requirements. This analyst will be assisting with the Siebel catalog work from an offer and service code setup and configuration perspective. Furthermore, they will also be working closely the implementation team and all levels of management. The ideal candidate will have experience working within a telecommunications environment, CSG knowledge, and strong attention to detail. This team sits 4 days onsite in Maryland Heights, MO and 1 day remote.
Here’s a simple explanation:
A Billing Analyst using CSG handles customer billing tasks. They migrate accounts, check and fix billing data, process invoices, and resolve billing issues. They also communicate with customers and teams to make sure bills are accurate and delivered on time. The role is a mix of data entry, problem-solving, and customer support.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Must Haves:
· 3-5 years' experience as a Billing Analyst/Business Analyst
· Strong Attention to Detail, Strong Work Ethic
· Knowledge of SQL
CSG experience
Nice to Have Skills & Experience
Plusses:
Telecommunications Experience
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.