Insight Global is seeking an IT Support Specialist in the Kansas City, MO area. This role is the forward-facing IT support for healthcare providers, including onboarding, credentialing, and application access. The specialist will join a team of five and work closely with the medical staff and informatics offices, triaging tickets and provider calls, and resolving issues such as EMR access and e-prescribe setup. Responsibilities include supporting providers, residents, and handling backlog tasks, educating users on Patient Keeper workflows and access, and visiting provider lounges and units to offer assistance. This candidate will start ASAP.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.