We are seeking a Business Analyst with deep expertise in Salesforce to join our team in a true Business Analyst capacity (non-IT, no hands-on configuration or development). This role is ideal for someone who thrives in understanding business needs, identifying opportunities for automation, and driving strategic alignment with Salesforce best practices.
Key Responsibilities:
-Serve as a Salesforce subject matter expert to help teams optimize use of the platform
-Identify and recommend areas for automation and process improvement
-Collaborate cross-functionally to gather, document, and validate business requirements
-Translate complex business challenges into clear, actionable insights and recommendations
-Ensure alignment with industry and Salesforce best practices
-Leverage experience with Agentforce (preferred) to support Salesforce strategy within that ecosystem
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
-5+ years of experience in a Business Analyst or Systems Analyst role
-Strong knowledge of Salesforce platform capabilities and best practices
-Excellent communication, stakeholder management, and documentation skills
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.