Insight Global is hiring for a Business Process Analyst to sit 100% onsite in Stamford, CT or St. Louis, MO for a large, telecommunications company. This Business Process Analyst will be joining the Customer Operations organization specifically within the Business Integration team. This is a team being built out to support the organization's strategy for both mobile and cable programs, mapping out the processes, and ensuring the documentation & solution aligns with that of the team/ team goals. On a day-to-day basis, this analyst will be working alongside other analysts on new project roadmaps to understand metrics, ensuring the reporting accuracy using MicroStrategy, and making sure after process launches, that the strategy and solution align with that of the teams.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.