Entry Level Telecomm Analyst

Post Date

Nov 06, 2023

Location

Saint Louis,
Missouri

ZIP/Postal Code

63117
US
Jun 28, 2025 Insight Global

Job Type

Contract

Category

Telecom / PBX / Cable Technician

Req #

IMW-660791

Pay Rate

$36 - $55 (hourly estimate)

Job Description

* Works under the guidance of the Senior Analyst Technical Support to provide support and participate in project activities.

* Responsible for facility IS duties, minor hardware/software configuration and repairs.

* Installs, repairs, modifies, maintains, and provides technical support for applications, PC operating systems, PC hardware, printers and related peripherals.

* Provides operational and administrative support; testing, printing and report distribution, backups, first line support, etc.

* Utilizes the service ticketing system to log reported issues, document resolution, and/or assign to appropriate work group.

* Performs other duties as assigned.



**Will be working on Migrations and Deployments mainly

Required Skills & Experience

* One year experience in telephony

* One year experience w/ Cisco (Unity and UCM Specifically

* VoIP experience

Nice to Have Skills & Experience

* Experience in Healthcare

* Cisco Contact center knowledge/familiarity

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.