A Healthcare Client of Insight Global is looking to bring on a Change Management Analyst to sit hybrid on-site Tuesday-Thursday with their team in St. Louis, MO or Bloomfield, CT. They will be joining the Enterprise Change Management Team and will be responsible for managing and reviewing the ServiceNow Que, taking and resolving tickets, following the SOP guidelines and reaching out to internal employees as needed for audit and resolutions questions. 1/3 of this person's day will be ticket que work, and the other 2/3 will be project work-- continuous improvement projects and working with stakeholders across organizations to improve IT Change Management processes. This individual will need a high work ethic, strong attention to detail, and be able to work well on a team and with others. This person will be owning policies and guidelines for how to document updates to servers as well. Clients (internal business partners) will create change requests through ServiceNow, this person and the team review and ensure the client did it correctly following guidelines.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.