Insight Global is seeking an onsite Treatment Coordinator for an Oral and Maxillofacial Surgery Specialists in Lees Summit, Missouri. The main responsibilities include managing the front office duties such as greeting and welcoming patients as they enter the office; answer, screen, and forward incoming phone calls, scheduling appointments and responding to emails. This person will also be responsible for maintaining patient accounts and optimizing the patient experience by verifying benefits, explaining patient coverage, as well as reviewing treatment plans fee and payment options. The ideal candidate is enthusiastic about the industry and is comfortable with other office clerical duties such as filing, photocopying, transcribing, and faxing. The hours will be Monday- Thursday from 7:00AM to 4:00PM and Friday from 6:55AM to 2:00PM.
* 1+ years of experience as a treatment coordinator/front desk receptionist within the healthcare industry
* Previous experience with insurance verification and reviewing treatment plans for patients
* Excellent written and verbal communication skills as well as customer service/phone skills
* Strong organizational skills and attention to detail with the ability to work well in a fast-paced, ever-changing environment.
* Previous experience working in an Oral and Maxillofacial Surgery Specialist office, Dentist Office, or Orthodontist Office
* OMSVision Practice Management System experience
* Dental Management Software experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.