Insight Global is looking to add two Technical Writers to our client's team in the St Louis, MO area. This will be a hybrid role, 3-4 days on site. This individual will be responsible for writing and editing communications and financial service customer correspondence using communication platforms such as web, digital, print, and mail. Daily responsibilities entail taking complex information from verbal and written requirements and translating it into communication templates in layman's terms. Specifically, this role will entail defining communication scope and objective, gathering information from subject matter experts, creating communications content, editing and re-writing to meet feedback, finalizing and then implementing communication. This role requires individuals to be able to follow communication policies and procedures to ensure compliance, quality and brand standards are achieved. This person must also be able to assist with quality and timeliness of work product and user acceptance testing. This individual will collaborate with the communications team on the creation, development, adjustment and implementation of numerous communications and correspondence throughout the various project management phases.
Experience supporting financial operations within the loan obligation industry
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.