Candidate must reside in the following location to be considered:
-Memphis, TN/North MS (Southaven, Olive Branch, etc.)
Responsible for the physical installation, testing, & troubleshooting of VoIP equipment as well as current network equipment and the corporate IP phone network. Must be proficient in VoIPand TDM voice services.
Work with customers to resolve any troubles and be proactive in trying to eliminate outages.
Work with customers, vendors and other companies to test new products. It is important to note that this work could require this person to fit in smaller spaces, lift equipment up to 50 lbs., etc. The Technician will be based in their local markets, providing onsite support for customers in that area and working from home when not onsite with customers. A company vehicle will be provided.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
HR@insightglobal.com.
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https://insightglobal.com/workforce-privacy-policy/ .
This candidate should have experience in one of the following:
-2+ year's professional experience installing, troubleshooting, deploying, dispatching, and/or maintaining VoIP systems using any of the following networking fundamentals: TCP/IP, Cisco/Adtran/Meraki routers & switches, APs, firewalls, command line configuration, etc.
OR
-Recent network training or education from a technical program/bootcamp/school (e.g., ITIL cert., New Horizons, Up-Skilling programs, etc.) with the desire to jump-start a career in IT and the ability to communicate well & learn quickly.
Experience in routing VoIP traffic.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.