IT-Sr Software Engineer/28/TEC132

Key code: 75486
OptumRx specializes in delivery better customer outcomes through clinical management and affordable prescription medications and health products. We provide high quality pharmacy benefit management and pharmacy care services digitally enabled and clincally integrated at lower costs to the consumer. OptumRx processes over 1.3B scripts per year for over 60 million pharmacy consumers nationwide. The OptumRx Monitoring Center of Excellence is a team of 17 global technical resources providing modern application performance monitoring solutions for OptumRx services. We are seeking a Splunk Observability monitoring resource to join our team in developing and deploying this to our cloud applications. The idea candidate will need to engage with OptumRx application teams to develop a plan to deploy Splunk Observability as part of a pipeline with automation. It will be beneficial to have a healthcare background and experience using other monitoring APM tools like Dynatrace New Relic DataDog.

Can you please provide a summary of the project/initiative which describes whats being done? This project is to implement Splunk Observability Cloud Product Suite for monitoring OptumRx high priority applications providing pharmacy services to our customers. The expected outcomes for this new monitoring technology will be reduced application down times faster root cause analysis and return to service for our customers. Since this is a new monitoring technology to OptumRx service capability standards and deliverables will need to be developed as part of this implementation.

Of the required skills listed which would you consider the top 3? Please list your expectations regarding years of experience for each requirement.
5 years hands-on experience in Splunk
1 years hands-on experience in Splunk Observability
2 years Public Cloud Azure Experience
1 year experience in using configuration management solutions such as Chef Puppet or Ansible

Are you open to candidates that would need to be 100 remote for the duration of the engagement? Yes all my resources are remote.

***Are you open to candidates that cannot convert to FTE without sponsorship? No

What does the team structure look like - how many members and what is the break-down of the teams skill sets ex: 1 PM 4 Developers etc.?
Total team size: 17 onshore/offshore
2 Team Leads
8 SME Monitoring Tools
7 Application Performance Monitoring resources

What does the interview process look like?
a. How many rounds? 2 3 if there are multiple good candidates
b. Video vs. phone? Video
c. How technical will the interviews be? There will be technical questions to understand the candidates level of expertise.
d. When do you anticipate starting the interview process? Next week