Applications Activation Analyst

Insight Global is seeking an Application Activation Analyst for one of our large agricultural clients. This role supports the activation, configuration, and ongoing use of customer-facing applications by ensuring accurate setup, thorough quality assurance, and responsive support. This role will require a candidate who is detail-oriented, comfortable working across multiple systems and tools, and able to manage competing priorities in a fast-paced environment. This position involves collaborating with internal teams and communicating clearly with producer and retail customers to resolve issues, support enhancements, and deliver a smooth, reliable user experience.

Key Responsibilities:
- Configure and activate customer access within applications and online platforms
- Perform QA testing for product enhancements and validate accurate setup
- Support producers and retail customers with clear, solution‑focused communication
- Follow documented processes precisely while managing multiple tasks and priorities
Partner with internal teams to resolve issues and support ongoing improvements

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 1-3 years-experience supporting applications, systems, or online products
- Strong attention to detail and ability to follow processes end‑to‑end
- Comfortable working with Microsoft Office, web browsers, and Adobe tools
- Ability to multitask and prioritize in a fast‑paced environment
- Strong written and verbal customer service skills

- Experience with FISERV products or financial services platforms
- Background in QA testing or product configuration
- Experience supporting external customers or end users in a regulated environment

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.