IT Operations Analyst

We are seeking an IT Operations Analyst to support a combination of IT governance, process improvement, documentation standardization, and hands‑on technical projects. This role will focus on identifying gaps within IT processes, improving and consolidating documentation, and supporting key infrastructure initiatives.
The ideal candidate is self‑directed, resourceful, and comfortable balancing documentation‑heavy work with technical execution in a fast‑moving IT environment.




We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Experience in an IT operations, systems, or infrastructure support role
• Strong background in IT documentation, process improvement, or governance
• Hands‑on experience with:
○ Windows OS deployments (Windows 10/11)
○ Software installation and configuration
○ End‑user support and data migration
• Working knowledge of:
○ Server hardware troubleshooting
○ Networking fundamentals
• Ability to work independently, identify gaps, and stay productive without constant oversight
Strong communication skills and attention to detail

• Experience supporting HPC environments or server clusters
• Familiarity with IT policy frameworks or best‑practice standards
• Exposure to MS Dynamics or enterprise application migrations
Prior experience in project‑based or contract IT roles

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.