Job Description
Insight Global is seeking a UI/UX Business Systems Analyst for a large company in Minneapolis, MN. In this role, you will lead the User Experience and User Interface to ensure that they are designed to meet needs. You will be working on the ServiceNow Platform team interacting with business stakeholders to deliver accessible and intuitive ServiceNow experiences. You will join UX COE meetings learning company UX standards.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
- 5+ years of relevant experience to requirements mentioned below
- Experience working on a ServiceNow platform team being responsible for creating UX workstreams
- Experience as a Business Analyst or in a functional role, gathering requirements and interacting with stakeholders and UX Center of Excellence teams
- Former experience as a UI Developer, Web Developer, or UX Designer, or anything similar
Nice to Have Skills & Experience
- Experience leading integration of UX design across any tools, products or applications.
- Experience conducting and synthesizing user research, interviews, surveys and usability testing to inform design decisions
- Ability to code in HTML
- Experience working with Product Managers, Engineers and Designers to define requirements and be aligned with user needs and business goals
- Experience facilitating design workshops, brainstorming sessions and design reviews with stakeholders
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.