Insight Global is seeking an Office Service Specialist for one of our large PBM clients. This individual will play a key role in supporting members, clients, and employees by ensuring the efficient handling of mail, document preparation and routing, and compliance with secure disposal protocols. The ideal candidate for this role is detail-oriented, dependable, and capable of working both independently and collaboratively in a fast-paced environment. This role also requires proficiency in office technologies such as document management systems, scanning hardware/software, Microsoft Office Suite, and secure file handling tools to ensure accuracy, efficiency, and compliance in all tasks. This position will be standard business hours and require to be onsite in Eagan, MN.
Responsibilities Include:
Mail Intake & Handling: Receive, sort, open, and review incoming physical mail to ensure documents are accounted for and ready for processing. Occasionally process outbound mail as needed.
Document Preparation, Job Creation & Routing: Prepare documents for scanning, perform digital conversion, and route documents to appropriate departments.
Treasury & Finance: Receive and process finance mail. Route checks to appropriate lockbox locations.
Compliance & Secure Disposal: Ensure strict adherence to data compliance, retention, and secure document destruction policies after quality assurance is complete.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to
Human Resources Request Form. The EEOC "Know Your Rights" Poster is available
here.
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https://insightglobal.com/workforce-privacy-policy/ .
High school diploma from an accredited school or equivalent GED is required.
1 year of general office experience; or equivalent training, education and/or experience
Strong organizational skills with the ability to excel in a fast-paced environment.
Strong Computer and internet skills
Proficient in Microsoft Office Suite applications
Prior mailroom experience
Lockbox Experience
Excellent customer service skills
Time management skills
Ability to handle confidential materials.
Self-motivated and the ability to work well independently.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.