Hybrid Customer Service Representative

Post Date

Jan 07, 2025

Location

Minneapolis,
Minnesota

ZIP/Postal Code

55416
US
Aug 05, 2025 Insight Global

Job Type

Contract,Perm Possible

Category

Customer Service

Req #

MSP-754240

Pay Rate

$14 - $18 (hourly estimate)

Job Description

An employer is looking for a highly skilled order entry / customer service specialist to join one of our largest national clients for a hybrid opportunity. This client just moved to a new office in St. Louis Park near West End, and this team goes on site 3 days a week and works remote 2 days a week. You'll be joining a team of 6 and making inbound and outbound calls to and from distributors, grocery stores, hospitals and schools who are reaching out to buy this product. You will be then keying in orders based on requested orders. This role does require availability to work on Memorial Day, Labor Day, and the 4th of July, however this team is off on Thanksgiving and Christmas. You will receive holiday pay for working these holidays, however. This is a contract-to-hire opportunity, and once converted you'll get the opportunity to join the union, which offers raises after your initial 6 months, and 12 months. In order to be a good fit on this team you must have previous customer service experience and be a team player.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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Required Skills & Experience

-High School Diploma
-Previous experience working within a customer service setting (previous retail or restaurant experience is relevant)
-Ability to be a team player
-Exposure to excel - ability to sort and filter
-Ability to go into their St. Louis Park office 3x/week

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.