Partners with stakeholders and team members to help design solutions for our consumers and clinicians that meet business needs while creating amazing experiences.
Elicits requirements from stakeholders and team members through interviews, workflow analysis, and use cases. Facilitates group review sessions. Translates this information into product requirements.
Leads the documentation of software development requirements in a format that will facilitate agile development and QA. Represent requirements using various methods such as use cases, screen mockups, storyboards, error handling scenarios, etc. Responsible for ensuring requirements and desired functionality is communicated effectively.
Uses data, analytics, and insights to inform decisions including impacts to priority, design, and development. Conducts discovery on their initiatives using reports, web analytics, interviews, and other tools.
Determines the appropriateness and feasibility of technology-based solutions for business problems and opportunities.
Provides direct input into product development roadmap and prioritization based on impact to business objectives.
Collaborates with the development, QA, and business staff throughout the development process, and addresses questions and issues as they arise. Helps to set priorities for defects. Participates in discussions to minimize scope/development effort when timeline constraints exist. Responsible for clarifying requirements questions.
Maintains documentation throughout each release.
Assists QA team with testing of new functionality.
Ensures smooth hand off of problems, systems, issues, and concerns to appropriate staff within team.
Communicates and collaborates closely with stakeholders, team members and partners throughout the organization during the human centered design and software development processes to ensure clarity and satisfaction.
Defines and delivers standards for success metrics for these digital tools and services.
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HR@insightglobal.com.
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Minimum of 5 years experience supporting an agile software development team.
3+ years as a business analyst, eliciting and evaluating needs and requirements and turning those into product solutions.
Strong SQL querying experience, and knowledge of basic system design concepts including database structures, APIs, and user workflows.
Domain knowledge of a payor's data, including utilization, care and disease management
Excellent analytics skills and ability to efficiently use data, insights, and analytics to make decisions.
Experience with creating and maintaining artifacts including wireframes, mockups, use cases, business requirements/rules, and process flows.
Demonstrated oral and written communication skills at a large enterprise level company, especially in a remote working environment.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.