Customer Service Specialist

Post Date

Nov 03, 2023

Location

Saint Paul,
Minnesota

ZIP/Postal Code

55108
US
Aug 11, 2026 Insight Global

Job Type

Contract,Perm Possible

Category

Customer Service

Req #

MSP-662500

Pay Rate

$19 - $28 (hourly estimate)

Job Description

An employer is looking for a highly skilled order entry / customer service specialist to join one of our largest national clients for a hybrid opportunity. This client just moved to a new office in St. Louis Park near West End, and this team goes on site 3 days a week and works remote 2 days a week. However, you can choose which days you'd like to work remotely and which days you'd like to be in office. You'll be joining a team of 6 and making inbound and outbound calls to and from distributors, grocery stores, hospitals and schools who are reaching out to buy this product. You will be then keying in orders based on requested orders. This role does require availability to work on Memorial Day, Labor Day, and the 4th of July, however this team is off on Thanksgiving and Christmas. This is a contract-to-hire opportunity, and once converted you'll get the opportunity to join the union, which offers raises after your initial 6 months, and every May. In order to be a good fit on this team you must have previous customer service experience and be a team player.

Required Skills & Experience

-High School Diploma

-Previous experience working within a customer service setting (previous retail or restaurant experience is relevant)

-Ability to be a team player

-Exposure to excel - ability to sort and filter

Nice to Have Skills & Experience

-Hands on experience using excel

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.