Office Coordinator

Job Description

Insight Global is seeking an Office Coordinator for a growing professional services organization in Southfield, MI. This individual will serve as the face of the office and first point of contact for clients, business partners, and team members while helping create a welcoming, polished, and highly organized environment.

This role is ideal for someone who enjoys building relationships, delivering exceptional customer service, and supporting a high-performing team. The ideal candidate is professional, detail-oriented, dependable, and takes pride in creating positive first impressions while ensuring day-to-day office operations run smoothly.

Day-to-Day Responsibilities
○ Serve as the first point of contact for clients, guests, advisors, and team members
○ Manage front desk operations including answering phones, routing calls, greeting visitors, and handling inquiries professionally
○ Coordinate conference room scheduling, meeting preparation, office events, trainings, and hospitality logistics
○ Support advisors and leadership with administrative and operational needs
○ Maintain office organization, supplies, vendor relationships, and facility-related requests
○ Receive, distribute, and coordinate incoming and outgoing mail, packages, and shipments
○ Assist with client service requests including policy updates, billing inquiries, claims support, and administrative requests
○ Support advisor onboarding, licensing, contracting, and compliance-related processes
○ Coordinate third-party requests including medical records and examinations
○ Manage office equipment and coordinate with vendors and IT support when necessary
○ Partner with leadership to foster a positive workplace culture and exceptional client experience



Compensation: $45,000-$55,000

Exact compensation may vary based on several factors, including skills, experience, and education.

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• 2/3+ years of experience in an Office Coordinator, Executive Assistant, Administrative Assistant, Office Manager, Receptionist, Client Services Administrator, or similar professional office role
• Strong verbal and written communication skills
• Exceptional customer service and interpersonal skills
• Professional demeanor and ability to interact confidently with clients, executives, and advisors
• Strong organizational, prioritization, and multitasking abilities
• High attention to detail and strong problem-solving skills
• Proficiency in Microsoft Office Suite
• Ability to work independently and collaboratively in a fast-paced environment
• Reliable attendance and willingness to work onsite full-time

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.