Job Description
We are seeking an experienced and operationally-focused In-Service Program Manager for an Aerospace customer in Grand Rapids, Michigan. This role is crucial for managing products throughout their post-development lifecycle, including manufacturing support, field service, obsolescence management, and minor product redesigns. You will be instrumental in ensuring customer satisfaction and driving continuous improvement initiatives. Focused on managing aerospace products after they've been developed and entered service. This role is more operationally focused than engineering-focused.
Key responsibilities include:
Leading projects related to obsolescence redesigns (replacing parts no longer available).
Managing supplier transitions.
Driving continuous improvement projects to reduce product costs and increase margins.
Interfacing with customers on manufacturing progress, service concerns, and minor product modifications.
Collaborating with internal teams (manufacturing, supply chain, logistics) to scope, plan, and execute projects.
Understanding and contributing to the product's P&L (profit and loss).
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Bachelors degree in engineering or related field
5+ years in Program management and operations focused role
Has managed aerospace products after they've been developed and entered service
Ability to articulate experience collaborating and delivering across manufacturing, supply chain, & logistics to scope, plan, and execute projects.
Experience leading projects related to obsolescence redesigns
Experience interfacing with customers on manufacturing progress, service concerns, and minor product modifications.
P&L and financial ownership of product line
Nice to Have Skills & Experience
Experience in working with SAP/ERP
Strong understanding of AS9100 and FAA requirements and regulations.
Formal Continuous Improvement, Lean or Six Sigma training.
Demonstrated experience implementing process automation and application of AI tools in the manufacturing environment
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.