Job Description
• Providing Technical Support to customers.
• Travel to customer’s location to repair or modify Komatsu Stamping Press Equipment
• Responsible for improving Service sales and parts sales through Customer Contact.
• Supervise the repair using sub-contractors and/or Customers maintenance people.
• Preform PM and Inspections.
• Calculate and prepare accurate quotations for Service to Customers. This includes contacting Sub-Contractors and preparing their estimate into our quote for service.
• Present quotation to the customers with explanation.
• Prepare and present final reports to customers including Inspection reports.
• Provide Warranty Service and Support
• Contact Customers on a regular basis for Customer relationships. Promote Service and Parts sales.
• Provide Technical phone support. Supply the Customer with viable Product information to repair their equipment.
• Assist in new Press machine installations
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
• Experience with mechanical and electrical engineering
• 3–5 years of experience with stamping presses and/or manufacturing maintenance
• Experience managing or supervising teams in a manufacturing or mechanical setting
• Demonstrated continuous improvement mindset and forward-thinking approach
• Ability to climb ladders and stairs and work at heights of 30+ feet
• Can pass background/drug test
Nice to Have Skills & Experience
• Mechanical or Electrical Engineering Degree
• Komatsu Press/ Stamping Press Experience
• PLC experience
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.