Job Description
• Configure and maintain containerized and non-containerized cloud hosted solutions
• Configure and manage monitoring, logging, alerting around infrastructure and applications
• Improving the reliability of cloud hosted SaaS Solution and CI/CD pipeline deployments
• Manage the production environment by monitoring availability and taking a holistic view of system health with ongoing deployments
• Ensure customer workloads are configured and deployed properly and working as per SLA
• Support customer workload health and uptime round the clock configured using alerts
• Configure the Application Performance monitoring Alerts and PagerDuty alerts
• Solve application specific tickets
• Apply application & infrastructure patches on test, Preproduction and Production Server
• Install and configure application & infrastructure on Development, test, Preproduction and Production environment
• Configure and manage third parties deployed on environment
• Document root cause analysis of issues
• Reach out to Siemens GTAC for Product Issues and raise IRs
• Communicate with customer and internal stakeholders on issue resolution
• Provide workarounds to issues
• Develop Knowledge Management database for solved issues
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
Experience with deploying Teamcenter in both a windows and Linux environment
Experience with deployment center
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.