Sr. ITSM Engineer(ServiceNow)

Day to Day:
Insight Global is looking for a Sr. ITSM ServiceNow Developer/Admin to join the team of one of their leading clients based in Livonia, MI within the Life Insurance industry. This role is dedicated to executing the day to day development within ServiceNow, as well as the administration of ServiceNow & ITSM across the enterprise. They will work closely with the Product Owner over ServiceNow, but will be responsible for cross functional engagement as well as day to day technical execution. This role is 80% development, and 20% administration.
- Specific Responsibilities:
• Administration of ServiceNow across various modules
• Development within ServiceNow across various modules
Cross functional & stakeholder engagement

Compensation: $65/hr to $80/hr Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form. The EEOC "Know Your Rights" Poster is available here.

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Qualifications:
Bachelors degree required
710 years of experience in IT, with at least 5 years in ServiceNow administration and development
§ Extensive experience with ServiceNow Development
Specific Modules: ITSM, Contract, Vulnerability, Discovery
Custom application development
Experience with either JavaScript or Glide.JS
Proven experience as a ServiceNow Administrator with hands-on expertise in ITSM modules
§ Extensive experience within licensing & monitoring
§ Licenses, open tickets, updates, system testing, etc.
§ Maintaining security standards
ServiceNow Certified System Administrator CSA - oldest can be Vancouver
Excellent analytical, problem-solving, and communication skills
Self-starter with the ability to work directly with business stakeholders

N/A

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.