8+ years of Desktop Support Experience using Windows and Mac computers
Experience in a lead position
Has experience building Windows computers
Strong experience with Intune, CSSM, Teams (video conferencing), and Okta
Hands on experience with Networking equipment, server rooms, Office 365, and ServiceNow ticketing systems
Strong customer service skills to C- Suite Executives
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Our client is looking for a site Technician to join their team across different locations. They will work closely together with the Regional IT manager, the Global Service Desk, Desktop Support Services and Remote Desktop Support Team. The technician will need to provide exceptional customer service when working on Infrastructure and Application Incidents and will need to manage the workstation compliance dashboard for their locations to a minimal number of defects. They will also manage the procurement and deployment of new, and the decommissioning of old computer hardware and software. The best fit will be someone who is looking to grow within the organization with the goal to move into a lead position in the future as well as has a passion for IT!
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.