Insight Global is seeking an Implementation Specialist to support a QSR client in integrating Oracle Simphony at 2 international locations. Our global client is currently in a homegrown system but recently added two Franchises in Southeast Asia where the homegrown application does not apply. With this, our client is needing to integrate Simphony in support of the two new Franchises. In this role, we are needing an individual who has previously supported a Quick Service Restaurant from beginning to end in the implementation of Simphony POS. This will include the discovery, prerequisites, installations, configurations, deployment, and post activities of Oracle Simphony. We are in need of an individual who has supported clients in the restaurant industry, can take direction from corporate teams, work with Oracle on discovery and communicate with international locations. We are seeking a hands-on individual who can configure and deploy then work with 3rd parties on installations. This is a 12 month contract, and plans to convert. The client is looking into implementing Simphony within other locations throughout the growth of this specific QSR.
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5+ years' experience implementing Oracle Simphony (or 5 years with independently leading implementation of POS and 1 or more of Simphony)
Quick Service Restaurant (QSR)
Experience independently integrating Simphony from discovery to post activities
Ability to educate, strategize, and manage POS implementations
Experience gathering requirements from Oracle, Franchises and Corporate
Ability to track key metric of implementation
Experience deploying Oracle Simphony
Experience Configuring menus, software, other components within Simphony and setting with POS and more
Experience working with installers or installments of Simphony
Team player, great attitude and communication
International implementations
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.