OTA Triage and Quality Engineer

Post Date

Oct 05, 2023

Location

Dearborn,
Michigan

ZIP/Postal Code

48126
US
Aug 22, 2025 Insight Global

Job Type

Contract

Category

QA

Req #

MIC-655797

Pay Rate

$34 - $51 (hourly estimate)

Job Description

Insight Global is looking for an OTA Quality and Triage Engineer to join the team at one of our automotive clients. This candidate would be responsible for determining the root cause analysis for connectivity related issues with their electric vehicle line. They will be leading the initial triage for OTA related issues for vehicles that are already in the field. They will work on a bench or the actual vehicle to replicate the issue and try to determine what went wrong. Once this is determined they reach out to that engineering or software development team to resolve the problem. They must be able to read CAN logs and have an interest in resolving highly visible issues.

Required Skills & Experience

Experience working as an engineer, software developer or quality engineer

3+ years of experience triaging with CAN and Cloud logs for connected vehicles

3+ years of working with connected vehicle related issues in these spaces:

-connected vehicle cloud based systems

-smart phone apps

-wireless devices and network

-Telematics

-Bluetooth and Wi-fi connectivity

-in vehicle infotainment

Understand and apply failure mode avoidance methods including linkage such as Quality History, Interface Analysis, DFMEA, and Design Verification Plan

Experience with querying and utilizing large datasets to prove/disprove theories/investigations

Experience working in a client facing or executive facing role

Nice to Have Skills & Experience

Extensive experience working with Electric vehicles

Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.