An employer is looking for a Workplace Experience Concierge in the Detroit, MI. Joining this Property Management / Real Estate Company means joining an incredible team of talented, passionate, and innovative people. The Workplace Experience Concierge provides general overall Facility Management and Hospitality support including continuous monitoring of the facility and the workplace experience. You'll work with Workplace Experience Manager to handle routine property management operations, including procurement of supplies and services, issuing purchase orders, managing bid requests and service/construction contracts, and processing of accounts payable and accounts receivable. The WEC is the client primary contact for conference services, as well as where there isn't an on-site resource. The WEC will listen to the voice of the customer to ensure consistent service delivery. The WEC must be a team player and work with all service lines, third party vendors, account team and all other necessary parties to meet all key performance indicators as set out in the master service agreement and must be hospitality focused. Provide support for meetings and conference room reservations as needed and directed.
* 2+ years of experience in a customer facing role within facility management / office management / event planning
* Proficient computer and systems knowledge including Outlook, OneNote, SharePoint, and Yammer
* Excellent oral and written communication skills
* Prior experience building and maintaining relationships with vendors
* Prior experience coordinating and scheduling conference meetings, maintenance services, and vendors
* Experience working in client facing environment
* Prior experience assisting with budgetary requests, analysis, and reporting
* Public Speaking skills
Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.