Data Collection Lab Manager (Shift Leader)

Insight Global is seeking a Data Collection Lab Manager (Shift Leader) for our client, and innovative AI company on a mission to make general-purpose robots a reality. The Data Collection Lab Manager will lead and evolve the operations behind our client's on-site data collection efforts. You’ll act as a shift leader to own the systems, processes, and team responsible for delivering high-quality data that supports model development across the organization. This is a highly operational, hands-on, in-lab role for someone who enjoys building structure in ambiguous environments, improving systems over time, and leading teams with high standards and accountability.

The right person for this role is equally comfortable jumping into operational problems, managing people, improving process quality, and building the infrastructure needed to scale reliably. Responsibilities include:

Lab Operations:
- Own the refinement and execution of day-to-day lab operations and ensure reliable, high-quality data delivery
- Manage task rollout and retirement scheduling based on organizational priorities
- Establish and improve QA processes to maintain high data quality standards
- Identify operational bottlenecks and implement scalable process improvements
- Oversee device and hardware management to ensure uninterrupted lab operations
- Manage lab inventory including ordering, receiving, storage, distribution, and removal
- Maintain operational oversight of data custody, tracking, reporting, and issue investigation
- Build and maintain operational systems, trackers, reporting cadences, and documentation

Team Leadership:
- Recruit, hire, and onboard high-performing data collection staff
- Support and manage lab leads in day-to-day operational execution
- Coach, mentor, and develop Lab employees
- Build a strong operational culture centered around ownership, reliability, and continuous improvement
- Help define team structure and operational processes as organizational needs evolve

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- 3+ years of Shift Leader experience, managing teams in fast-moving or semi-structured organizations
- Strong interpersonal and people leadership skills
- Comfortable using metrics, operational reporting, and process tracking to drive decisions

- Experience managing physical operations, labs, logistics, or production environments
- Experience with QA or operational quality systems
- Startup experience
- Familiarity with AI/ML data operations or human-in-the-loop workflows

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.