Remote Product Owner

We are seeking a detail-oriented and execution-focused Product Owner to support the delivery of features and enhancements within the healthcare claims administration platform. This role is responsible for translating business and stakeholder needs into clear, actionable user stories that address both functional requirements and non-functional considerations such as performance and scalability, and working closely with engineering teams to ensure timely, high-quality delivery. The ideal candidate brings healthcare domain knowledge, understands Agile processes, and is comfortable using AI-enabled tools to support requirements definition and backlog management.

Backlog Ownership & Agile Execution 
Own and manage the product backlog, ensuring stories are well-defined, prioritized, and aligned with sprint goals 
Write epics, user stories, and acceptance criteria that are clear, testable, and customer-centric 
Refine non-functional requirements (NFRs) and ensuring acceptance criteria reflects scaling and performance expectations
Conduct regular backlog grooming and sprint planning in collaboration with the Scrum team 
Participate in daily standups, sprint reviews, and retrospectives as an active team member 
Ensure user stories meet the definition of ready and done before development and release 

Requirements Gathering & User Story Development 
Collaborate with stakeholders, subject matter experts, and internal teams to gather and refine product requirements 
Use AI tools (where applicable) to support the creation of epics, themes, and user stories 
Conduct gap analysis and validation of requirements to ensure completeness and feasibility 
Support refinement of use cases, workflows, and functional documentation 

Cross-Functional Collaboration
Serve as the primary point of contact for development teams during sprint execution 
Partner with UX/UI designers to ensure user stories are aligned with design principles and usability goals 
Support QA teams by clarifying acceptance criteria and reviewing test cases as needed 
Participate in production demos and release reviews as needed
Coordinate with other Product Owners to manage interdependencies between features 

Customer & Stakeholder Engagement 
Participate in stakeholder meetings to capture feature requests, enhancement ideas, and feedback 
Communicate updates to internal stakeholders on backlog priorities, delivery timelines, and sprint progress 
Track SLO/SLA adherence for features within your scope
Help ensure features delivered meet customer needs and stakeholder expectations 

Healthcare Domain Support 
Apply working knowledge of healthcare claims workflows, billing terminology, and reimbursement processes 
Support compliance with healthcare regulations (HIPAA, HITECH) in collaboration with internal teams 
Assist in translating complex healthcare requirements into understandable product features

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

- Bachelor’s degree in Business, Healthcare Administration, Computer Science, or a related field 
- Product management experience
- Experience with HealthRules Payer, FACETS, or QNXT
- Experience working with AI tools for product development, requirements engineering, or business analysis (co-pilot, claude)
- Familiarity with Agile software development and Scrum methodology  
- Proficiency with Jira (or similar Agile tools) for backlog management 
- Basic understanding of cloud platform and SaaS delivery model
- Awareness of non-functional requirements (reliability, performance, scalability) in enterprise systems
- Familiarity with collaboration tools (e.g., Confluence, Miro, Figma)

- Certified Scrum Product Owner (CSPO) or similar Agile certification 
- Exposure to performance testing concepts or high-volume transaction systems
- Expertise with AI-powered tools for product development
- Understanding of healthcare data standards (e.g., HL7, FHIR, X12 EDI)

Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.